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PIZZA HUT FAQS & HELP
What is Contactless Commitment?
Contactless Delivery means that there will exist no direct contact between customer and delivery rider. Meal will be placed in a pre-agreed location and avoid touching or close face to face contact.
How to do I avail contactless delivery?
Please opt for 'Contactless delivery' while placing your club online (web/grand-site/app). Sometimes, our rider will besides go far affect with y'all to understand where the pizza needs to be placed.
Can I do Greenbacks-on-commitment for contactless delivery?
No, y'all cannot opt for cash-on-delivery. Since we are trying to make this entire procedure contactless, greenbacks-on-delivery in this case will non be possible.
Do I accept to pay actress to avail the contactless delivery service?
No, you don't accept to pay actress to avail the contactless delivery service.
How do I know where my pizzas will exist kept?
This will be specified by you while placing society. In case, the rider calls you upward for help & you lot are non reachable, the guild will be placed on a clean surface at the door.
Where can I avail contactless delivery?
You can avail this service only when you place your order on Pizza Hut's website/app/chiliad-site. You cannot avail this service while placing your order through phone.
How can I find a eating place near me?
The Pizza Hut Store Locator on the app/website/chiliad-site will assistance y'all find the nearest restaurant. Information technology will also show y'all which locations offer delivery and takeaway.
How volition I know the eating house has received my online order?
One time y'all submit your order, the gild tracking screen will display a tick mark against 'Order Confirmation' condition. You will also receive a confirmation SMS.
How tin I place my order, if my delivery location is not listed for online ordering?
In example the delivery location is non listed on the website or app, commitment orders cannot exist placed. However, you may choose to selection up your order from the nearest Pizza Hut restaurant using the app/website/k-site.
What is the minimum order amount for delivery?
Minimum order amount for delivery is Rs 200 (inclusive of taxes).
What is a coupon code?
A coupon code is a code issued by Pizza Hut which helps to place the deal you want to redeem. The code is like shooting fish in a barrel to detect because it either has a foursquare or a circumvolve around information technology or is clearly labeled as a coupon lawmaking.
Can I apply my coupon code with any other offering?
Coupons cannot be clubbed with any other offering/scheme. One coupon tin be used for one transaction and the company retains the right to decline whatever coupon/deal depending on the availability and the offer – terms and conditions.
Can I reuse my coupon lawmaking?
Each coupon can be redeemed only once. Once availed, the coupon code shall elapse and cannot be reused except for the ones mentioned on https://online.pizzahut.co.in/offer/list which can be reused but only once per transaction.
Can I use my coupon afterward the decease of the validity period?
The coupons are valid for a specified flow only and will non be accustomed after the expiry of the validity period.
Can I employ one coupon for multiple orders?
No, you tin can't. 1 coupon can be used for but one social club / transaction.
Will I get offers at all the outlets?
No, offers are valid just in participating restaurants.
Tin can I modify/cancel my online club?
The online order once placed cannot be modified or cancelled, either through the website or offline by calling the eatery or our phone call center.
How can I become a refund?
In example of a late delivery of a prepaid order or if payment is debited but the society was non placed, you tin can guild a complaint at our phone call heart by dialing 18002022022. In one case your complaint has been acknowledged, the amount will be refunded inside 21 concern days or adjacent credit cycle, if paid via credit card.
Is the xxx Minutes or free offer applicable every day?
Order of 4 or more than Pizzas qualifies as a bulk guild is not eligible for service hope of 'xxx minutes or complimentary'. Pizza Hut accepts a maximum liability is Rs.300 in the event of a late delivery for non-bulk orders. '30 minutes or gratuitous' promise is eligible till the first barrier point (security guard/reception etc.) Pizza Hut reserves the right to withdraw the service promise without prior information. '30 minutes or free' promise is NOT APPLICABLE on New Year's Eve, public holidays, religious festivals, Wednesdays and orders for which the fifty% OFF offering has been availed. The service promise may be withdrawn temporarily in view of difficult operating weather condition for delivery, to be appear at the time of order taking.The offer is valid for dwelling commitment merely.
Tin I get all pizzas and other products at all stores?
The menu is displayed as per the availability of the carte du jour items in the respective restaurant. In case certain card items are not listed in the menu page, that restaurant is not serving those items. In case of non-availability of ordered production at a particular eatery, the order volition not be fulfilled. The restaurant will inform you of the same
Practice I need to pay taxes on my order?
Yes. All prices mentioned on the websit eare exclusive of taxes.
For any further queries, delight call at 1800-202-2022 or write to us here: HutCares@yum.com
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Source: https://www.pizzahut.co.in/faqs